The Ashburton Cookery School Ltd offers vocational and recreational cookery training from training centres in Devon and West Yorkshire.
We also offer gift vouchers, cookery equipment and offer accommodation to support our core business.
Ashburton Cookery School is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Ashburton Cookery School Web site and governs data collection and usage. By using the Ashburton Cookery School website, you consent to the data practices described in this statement.
Collection of your Personal Information
Ashburton Cookery School collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Ashburton Cookery School also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Ashburton Cookery School. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Ashburton Cookery School for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ashburton Cookery School Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ashburton Cookery School public message boards, this information may be collected and used by others. Note: Ashburton Cookery School does not read any of your private online communications.
Ashburton Cookery School encourages you to review the privacy statements of web sites you choose to link to from Ashburton Cookery School so that you can understand how those Web sites collect, use and share your information. Ashburton Cookery School is not responsible for the privacy statements or other content on web sites outside of the Ashburton Cookery School and Ashburton Cookery School family of Web sites.
To order from the Ashburton Cookery School, you must provide your name, shipping address, billing address and phone number, and email address. For cookery courses you will also be asked to tell us of any food allergies, or health issues of the student that we should be aware of.
In some instances, such as overseas payments, we may ask for further proof of identity in order for us to comply with our anti-money laundering obligations.
Do you keep my credit/debit card details on file?
No. We do not keep any records of your credit/debit card details within our organisation in any form, either written, electronically or in a database. Once you enter your details online, the transaction is processed via our payment processer and no details are recorded by ourselves.
When you place an order with us over the telephone, your credit card details are processed in the same way by our telephone operators and there is NO record of your financial details retained by our organisation.
Use of your Personal Information
Ashburton Cookery School collects and uses your personal information to operate the Ashburton Cookery School Web site and deliver the services you have requested. Ashburton Cookery School also uses your personally identifiable information to inform you of other products or services available from Ashburton Cookery School and its affiliates. Ashburton Cookery School may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Ashburton Cookery School does not sell, rent or lease its customer lists to third parties.
We do utilise the services of third-party provider software to provide services to you and that can involve the sharing of your information such as Name and Email Address which may be hosted on third-party servers outside the UK. A list of Third-party services that we use are:
- Survey Monkey, online software to deliver a customer satisfaction survey. Data Used: Email
- FreshDesk, an online service for managing help-desk enquiries. Data Used: Email, Name
- SendInBlue, an online service for send email newsletters. Data Used: Email, Name
- Vend, a hosted POS system for purchase made in our cookery shop in Ashburton. Data Used: Name, Purchase
We have vetted the security of these services as being of good quality. We encourage you to read the privacy statements of these companies on their websites.
If you do not wish your details to be shared in this capacity, you must tell us at the time of booking with us.
Ashburton Cookery School may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ashburton Cookery School may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ashburton Cookery School, and they are required to maintain the confidentiality of your information.
Ashburton Cookery School does not use or disclose any personal information without your explicit consent. You may, at any time, request to see, or request changes to, the information that we hold on you by calling our office, however formal identification will be required.
Ashburton Cookery School keeps track of the Web sites and pages our customers visit within Ashburton Cookery School, in order to determine what Ashburton Cookery School services are the most popular. This data is used to deliver customized content and advertising within Ashburton Cookery School to customers whose behavior indicates that they are interested in a particular subject area.
Ashburton Cookery School Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ashburton Cookery School or the site; (b) protect and defend the rights or property of Ashburton Cookery School; and, (c) act under exigent circumstances to protect the personal safety of users of Ashburton Cookery School, or the public.
When you create an account with us, we will subscribe you to an occasional email newsletter - you may opt out of this email at any time by clicking the unsubscribe link highlighted in the email. If you do not wish to be subscribed to this list please tell us at the time of booking.
- We will ensure that every aspect of our activity is conducted in accordance with sound environmental practice (with the requirements of environmental legislation and approved codes of practice) to pursue sustainability and the prevention of pollution.
- We will minimize waste, recycle materials whenever possible, ensure all waste is disposed of in a safe and responsible manner.
- We aim to identify negative impact on environmental aspects and prioritise action to reduce them.
- We will set environmental targets and goals designed to improve our environmental performance and regularly review progress.
- All employees are made aware of this policy and their responsibilities for environmental issues.
The Ashburton Chefs Academy operates an energy conservation policy to ensure that all non-critical equipment is switched off when not needed. We will always seek to purchase products that are environmentally friendly, re-usable, recyclable, biodegradable and that do not damage the environment.
Whenever possible, Ashburton Chefs Academy:
- Re-uses incoming packaging materials
- Purchases local, sustainable produce based on low food miles to reduce carbon emissions
- Supports local economy
- Assists customers to use products and services in an environmentally-sensitive way
- Encourages all suppliers to raise similar environmental standards
This policy statement is on display at our company premises.